Alternative Dispute Resolution for Consumer Disputes

In the event of a consumer dispute relating to the services provided by Playsurf, consumers may contact CIMAAL, the Algarve Consumer Dispute Information, Mediation and Arbitration Centre.

CIMAAL Contact Details

Address:
Avenida 5 de Outubro, n.º 55, R/C Direito
8000-075 Faro, Portugal

Telephone:
+351 289 823 135
Email:
info@consumoalgarve.pt
Website:
www.consumoalgarve.pt

For information about dispute resolution procedures or to submit a complaint, please visit the CIMAAL website or contact the Centre directly.

Electronic Complaints Book

Playsurf also provides access to the Portuguese Electronic Complaints Book, where you can submit a complaint.


Access the Electronic Complaints Book