{"id":2352,"date":"2026-10-06T11:58:51","date_gmt":"2026-10-06T10:58:51","guid":{"rendered":"https:\/\/playsurf.com.pt\/?page_id=2352"},"modified":"2026-10-06T12:03:51","modified_gmt":"2026-10-06T11:03:51","slug":"alternative-dispute-resolution","status":"publish","type":"page","link":"https:\/\/playsurf.com.pt\/en\/alternative-dispute-resolution\/","title":{"rendered":"Alternative Dispute Resolution for Consumer Disputes"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2>Alternative Dispute Resolution for Consumer Disputes<\/h2>\n<p>In the event of a consumer dispute relating to the services provided by Playsurf, consumers may contact CIMAAL, the Algarve Consumer Dispute Information, Mediation and Arbitration Centre.<\/p>\n<h3>CIMAAL Contact Details<\/h3>\n<p>\n  <strong>Address:<\/strong><br \/>  Avenida 5 de Outubro, n.\u00ba 55, R\/C Direito<br \/>  8000-075 Faro, Portugal\n<\/p>\n<p>\n  <strong>Telephone:<\/strong><br \/>\n  <a href=\"tel:+351289823135\">+351 289 823 135<\/a><br \/>  <strong>Email:<\/strong><br \/>\n  <a href=\"mailto:info@consumoalgarve.pt\">info@consumoalgarve.pt<\/a><br \/>  <strong>Website:<\/strong><br \/>\n  <a href=\"https:\/\/www.consumoalgarve.pt\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.consumoalgarve.pt<\/a>\n<\/p>\n<p>For information about dispute resolution procedures or to submit a complaint, please visit the CIMAAL website or contact the Centre directly.<\/p>\n<h3>Electronic Complaints Book<\/h3>\n<p>Playsurf also provides access to the Portuguese Electronic Complaints Book, where you can submit a complaint.<\/p>\n<p>\n  <a href=\"https:\/\/www.livroreclamacoes.pt\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n    <strong>Access the Electronic Complaints Book<\/strong><br \/>\n  <\/a>\n<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Alternative Dispute Resolution for Consumer Disputes In the event of a consumer dispute relating to the services provided by Playsurf, consumers may contact CIMAAL, the Algarve Consumer Dispute Information, Mediation and Arbitration Centre. CIMAAL Contact Details Address: Avenida 5 de Outubro, n.\u00ba 55, R\/C Direito 8000-075 Faro, Portugal Telephone: +351 289 823 135 Email: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2352","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.1 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Alternative Dispute Resolution for Consumer Disputes - Play Surf<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/playsurf.com.pt\/en\/alternative-dispute-resolution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alternative Dispute Resolution for Consumer Disputes\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Alternative Dispute Resolution for Consumer Disputes In the event of a consumer dispute relating to the services provided by Playsurf, consumers may contact CIMAAL, the Algarve Consumer Dispute Information, Mediation and Arbitration Centre. 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